Valid Within 7 Days of Purchase
At T2T.store, we are committed to delivering high-quality groundnut oil and ensuring complete customer satisfaction. If you experience any issues with your order, we offer a replacement or refund policy within 7 days of the purchase date, under specific conditions.
Conditions for Replacement or Refund
To be eligible for a replacement or refund:
- The product must be unopened, unused, and in its original packaging.
- You must provide a valid receipt or proof of purchase.
- The request must be made within 7 days of delivery.
Products Not Covered by This Policy
- Opened, used, or tampered products
- Products not in their original packaging
- Items purchased on clearance, “as-is,” or marked final sale
- Damages caused after delivery (e.g., mishandling or improper storage)
How to Make a Request
To initiate a replacement or refund request, please contact our support team at:
📧 support@t2t.store
📞 +91 9904467004
Kindly provide:
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging (if applicable)
Our Response
Once your request is received, our team will review it and respond within 5 business days. If approved, we will arrange a replacement or initiate a refund promptly.
Shipping Costs
- For all returns, we will cover the return shipping costs.
Refund Processing Time
within 7 Days
Customer Satisfaction is Our Priority
At T2T.store, we value your trust and strive to ensure a smooth and satisfying shopping experience. For any questions or concerns, please don’t hesitate to reach out to our team.